Privacy Policy

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

• Name
• Mobile/telephone number
• Email address
• Property preferences and requirements
• Information you provide in an enquiry or communication with us
• Any other information you voluntarily provide for the purpose of receiving information or assistance from UFactor

We only seek information that is reasonably relevant to responding to your enquiry or providing our services.

2. How We Use Your Information

The information you provide may be used to:

• Respond to your enquiries and requests for information
• Provide details about UFactor properties and developments
• Share brochures, pricing, specifications, availability and other information you have requested
• Arrange or follow up on discussions, appointments or property-related enquiries
• Understand your requirements and assist you with suitable property information
• Communicate with you regarding your enquiry or relationship with UFactor
• Improve our customer service, communication and marketing processes

We will use your information for the purposes for which it was provided and for other purposes permitted by applicable law.

3. Information Collected Through Third-Party Platforms

You may provide your information to UFactor through third-party platforms such as Facebook, Instagram, WhatsApp, Google or other advertising and communication platforms.

Information submitted through such platforms may be shared with UFactor so that we can respond to your enquiry or provide the information you have requested.

Such platforms may also process your information in accordance with their own privacy policies and terms.

4. Sharing of Information

UFactor does not sell or rent your personal information to third parties.

We may share information where reasonably necessary with employees, representatives, professional advisers, technology/service providers, or other parties assisting us in responding to your enquiry or providing our services, subject to applicable law and appropriate safeguards.

We may also disclose information where required by law or by a lawful governmental or regulatory authority.

5. Data Security

We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

6. Retention of Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain our business records, to provide our services, or as required or permitted by applicable law.

7. Your Choices and Requests

You may contact us if you wish to:

• Ask about the personal information we hold about you
• Request correction or updating of inaccurate information
• Withdraw consent or request that we stop contacting you for marketing purposes
• Raise a concern regarding the use of your personal information

We will consider and respond to such requests in accordance with applicable law.

8. Changes to This Privacy Policy

UFactor may update this Privacy Policy from time to time to reflect changes in our practices, technology, services or applicable laws.

The updated version will be published on this page with the revised effective date.

9. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us: